Terms & Conditions

Welcome to Cably. By accessing or using our website (https://cably.ae) and the transportation services provided, you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, please refrain from using our services.

1. Use of Services

Cably provides transportation services using electric vehicles for passengers traveling within Dubai and across the UAE. By booking a ride through our platform, you agree to the following:

  • You will provide accurate, current, and complete information when booking your ride.
  • You will use our services only for lawful purposes and in accordance with all applicable local laws and regulations.
  • You will not engage in any activity that may disrupt the operation of our platform or violate the rights of others.

2. Account and Security

To use some features of our service, you may be required to create an account with accurate information. You are responsible for:

  • Maintaining the confidentiality of your account and password.
  • Restricting access to your account to prevent unauthorized access.
  • Notifying us immediately of any unauthorized use of your account.

We are not liable for any loss or damage caused by your failure to maintain the security of your account.

    3. Booking & Payments

    By making a reservation, you authorize us to charge your payment method for the agreed fare and any additional applicable charges, including but not limited to booking fees, tolls, and surcharges. We reserve the right to change the pricing at any time, but will notify you prior to making any changes that could affect your booking.

    4. Cancellations and Modifications

    • Cancellations: You may cancel your booking subject to our cancellation policy, which may involve a cancellation fee depending on the time of cancellation.
    • Modifications: If you wish to modify a booking, please do so in advance. We cannot guarantee the availability of specific vehicles, drivers, or services for modifications.

    5. User Conduct

    You agree not to:

    • Engage in any illegal, fraudulent, or harmful activity while using our services.
    • Harass, abuse, or harm others, including our drivers and staff.
    • Use our platform for any unauthorized commercial purpose.
    • Attempt to damage or disrupt our platform, including through the use of viruses, bots, or other harmful code.

    6. Limitation of Liability

    To the fullest extent permitted by law, Cably will not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our services. We are not responsible for delays, accidents, personal injury, or property damage that may occur during the ride, except where required by law.

    7. Privacy and Data Protection

    Your use of our services is subject to our [Privacy Policy], which governs how we collect, store, and use your personal data. By using our services, you consent to the collection and processing of your personal data as described in the Privacy Policy.

    8. Termination

    We may suspend or terminate your access to our services at any time, without notice, for violations of these Terms of Use or for any conduct that we deem harmful or inappropriate.

    9. Intellectual Property

    All content on our website, including logos, graphics, images, and software, is the property of Cably or our licensors and is protected by intellectual property laws. You may not copy, distribute, or modify any of the content without our express permission.

    10. Governing Law

    These Terms of Use are governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts in Dubai.

    11. Changes to These Terms

    We reserve the right to modify or update these Terms of Use at any time. All changes will be posted on this page, with an updated effective date. Your continued use of our services after any such changes constitutes your acceptance of the revised Terms.

    12. Contact Us

    If you have any questions about these Terms of Use, please contact us at:

    📧 Email: info@cably.ae
    📞 Phone: +971528114635

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